Tuesday, 24 February 2015

For the web address www.stnazairesociety.org - Why am I still getting a blank page?

For many years now the website of the St Nazaire Society has had the web address www.stnazairesociety.org This was administered for the Society by a company in High Wycombe, who took care of  both hosting and domain name administration.

Earlier in 2014 the Society, given the ever-increasing rise in both interest and the availability of research material, decided to move site-building and maintenance in-house, where additions, amendments, etc, could be made at a moment's notice by those with an intimate understanding of the subject matter.

The company were informed of this and asked not to proceed with renewal of the Society web address, scheduled for January of 2015. For whatever reason the domain WAS, however, renewed, and now appears lost in the ether as, while that company no longer seems to play a role, www.stnazairesociety.org is proving tediously difficult to transfer from the registrar through whom it was renewed, i.e. Internetters (incorporating skymarket).

Tsohost.com, our new host, to whom we wish to transfer the address and who have been very helpful, has made numerous transfer requests over the last few months, and yet the domain continues to show, as of 23rd February,  'Pending Owner Approval', and as of the 24th, 'Transfer failed' (again!).

Requests from the Society directly to Internetters continue to be diverted to their support centre - to access which, by email or phone, requires a customer login - and the Society is not a customer. It has been already been explained that we are a commemorative organisation, not a business, and that the failure to complete the transfer is making it unnecessarily difficult for families and friends to access the stories of the veterans of the Saint-Nazaire Raid in whom they have an interest

Material CAN be accessed via the holding address www.operation-chariot.org - but only by those who can be informed of the change - which is certainly not our world-wide following. 

We will continue to push for the restoration of the familiar web address, and will keep you updated as to progress. However, we may be left with no option other than to re-launch with a new web address.

A copy of this blog was sent to Internetters for comment prior to publication: sadly the response was, as ever, contact our customer support centre. One might have thought, given the Society's role, that a more helpful response would have ensued.